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Customer Service Representative

2 months ago


San Mateo, California, United States Chevron Full time
About the Role

Chevron Stations Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative/Cashier. As a key member of our team, you will be responsible for providing exceptional guest service, conducting point-of-sale activities accurately and safely, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional guest service by greeting and thanking all customers, making eye contact, and being courteous.
  • Conduct all point-of-sale activities accurately and safely, adhering to CSI guidelines and procedures.
  • Maintain cash drawer to be at or below maximum level and secure all funds in a safe.
  • Perform cashier reconciliation at each end of shift to ensure accurate management of sales.
  • Follow CSI cash handling policies, guidelines, and procedures consistently.
  • Perform consistent station cleaning of indoor and outdoor facilities, including restrooms, islands, pumps, and car wash, if applicable.
  • Prepare food and hot beverage products, effectively managing ExtraMile and/or KKC food service and beverages.
  • Actively promote store specials and other marketing programs.
  • Cross-check the price of delivered goods for accuracy and distribute delivered goods in an orderly manner throughout the store.
  • Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels.
Requirements and Qualifications
  • Available to work a variety of hours, including early mornings, evenings, weekends, overnight shifts, and holidays.
  • Strong attention to detail and ability to handle challenging situations professionally.
  • Ability to work both independently and in team settings.
  • Must be at least 18 years of age or older to work in California, Oregon, or Washington locations.
  • Must be at least 21 years of age or older to work the Graveyard shift from 10 pm to 6 am.
  • We offer a $1.25 per hour shift differential for hours worked between 10 pm to 6 am.
  • USA-based job position. Visas will not be granted.
About Chevron Stations Inc.

Chevron Stations Inc. is an Equal Opportunity / Affirmative Action employer. We are committed to providing a diverse and inclusive work environment that values and respects all employees. We offer a competitive compensation package, including paid vacation time, competitive wages, tuition reimbursement program, medical, dental, and vision plans.