Senior Guest Services Manager

3 weeks ago


Fargo, North Dakota, United States Coborn's Full time
Senior Guest Services Manager

About the Role
Coborn's is seeking a Senior Guest Services Manager to lead the front-end team and maintain high standards of guest service throughout the front-end operations. This position is responsible for the supervision, training, coaching, and development of all front-end team members, including cashiers, baggers, cart pushers, customer service desk team members, and self-checkout representatives.

Key Responsibilities
* Oversee the successful operation of the front-end department, including cash registers, bookkeeping, parcel pickup, cart room, click and collect, and parking lot areas.
* Provide leadership and direction to the front-end team while maintaining high standards of guest service.
* Develop and implement strategies to improve guest satisfaction and retention.

Requirements
* Must be at least 18 years of age.
* Previous retail/customer service experience preferred.

What's In It For Me
* Competitive salary and benefits package.
* Opportunities for career growth and professional development.
* Collaborative and dynamic work environment.

Our Company
* Coborn's is a fast-growing employee-owned grocery retailer located in the Midwest.
* We offer a variety of benefits to our employees, including a 10% employee discount, paid time off, and health insurance.

Apply Today

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