Senior Manufacturing Quality Manager

3 weeks ago

Fargo, North Dakota, United States CNH Industrial Full time
Job Description

CNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. As a truly global company, we are passionate about bringing innovation, sustainability, and productivity to all that we do.

The Senior Manufacturing Quality Manager is accountable for manufactured quality and logistics quality of North America-produced Ag Segment product lines. This position reports to the Senior Director of Ag Quality and supports the VP, NA Ag Manufacturing and Manufacturing Site Leadership with staff communication, training, resource and process support, and objective setting and reporting relative to quality.

This is a hybrid position and can be located in one of the following preferred locations: Racine, WI, Fargo, ND, Minneapolis, MN, or Sioux Falls, SD. May also consider candidates in Omaha, NE, Des Moines, IA, the Quad Cities area or Chicago, IL.

Responsibilities
  • Provide leadership and development of a team of quality engineers responsible for mentor and support of individual site quality managers, engineers, and manufacturing engineers.
  • Build organizational root cause problem-solving and lean business capability across industrial site leadership and central business teams.
  • Develop, implement, and maintain cross-facility (regional) quality assurance processes.
  • Lead central manufacturing and plant quality teams in multi-functional root cause problem-solving encouraging focused five objectives.
  • Remove inefficiencies in quality problem-solving process to rapidly deliver robust solutions for manufacturing colleagues, dealers, and customers.
  • Own NA region dealer feedback loop process (delivery quality reporting) and synthesis of dealer quality feedback data to support continuous improvement and CPM (current product management) prioritization of systemic quality and customer experience issues.
  • Take accountability for OK to Ship (OKTS) at all North America Ag manufacturing plants, with authority to remove OKTS certification and implement stop ship with leadership support.
  • Owns manufacturing management alert process with regard to assembly defects or quality escapes posing risk to customer experience; leads plant and product platform quality team in recovery measures.
  • Facilitate annual and strategic planning relative to plant quality objectives (LTGW, ADPU, FTQ, CPA, etc) for NA plants.
  • Act as critical contributor to region's strategy deployment process (SDP) as primary subject matter expert on current industrial manufacturing quality standards, processes, and methods.
  • Own strategy deployment plan projects and actions within NA Ag Quality.
  • Tackle role as primary Kaizen facilitator/mentor within NA Ag Quality and associated groups.
Qualifications
  • Bachelor's degree or equivalent experience, preferred in engineering for manufacturing or operations.
  • Minimum 5 years proven experience in manufacturing quality or engineering leadership role.
  • Minimum 10 years total quality or operations experience.
  • Ability to travel 30%+.
  • Masters or equivalent experience in engineering or business administration preferred.

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