Security Operations Manager

3 weeks ago


Wellsville, Ohio, United States Eclipse Solutions Full time
Job Title: Protection Management

We are seeking a highly skilled and experienced Protection Management professional to join our team at Eclipse Solutions.

About the Role

The successful candidate will be responsible for leading the Protect & Detect Security Operations department and ensuring the delivery of high-quality security services. This includes monitoring compliance with service and operational level agreements, analyzing key performance indicators, and driving process improvements.

Key Responsibilities
  • Leadership and Management: Disciplinary leadership of experienced team leaders and specialized employees, ensuring a high level of expertise and promoting continuous training and development.
  • Operational Management: Planning and management of on-call duty and shift operations, ensuring a stable, secure, and future-oriented operation.
  • Compliance and Quality: Monitoring compliance with service and operational level agreements, as well as agreed customer requirements.
  • Process Improvement: Continuous analysis and evaluation of KPIs, derivation of measures for efficiency improvement, and driving the improvement process to optimize procedures, processes, and workflows.
  • Stakeholder Management: Promoting collaboration with internal and external stakeholders, informing and advising senior management and other stakeholders on important activities.
Requirements
  • Education: Successfully completed studies in (business) informatics, with a focus on IT security, or a comparable qualification with relevant professional experience.
  • Experience: Minimum of 6 years of experience, ideally in the public sector/military environment, with a special focus on the operation of security services.
  • Certifications: Proof of relevant security certificates, ITIL.
What We Offer

We offer a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.



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