Director of Residential Maintenance Operations

2 weeks ago


Wellsville, United States Property Management, Inc. Full time
Director of Residential Maintenance Job Description

We are seeking a highly skilled and experienced Director of Residential Maintenance to join our team at Property Management, Inc. in Camp Hill, PA.

About the Role:

The Director of Residential Maintenance will be responsible for overseeing the physical, mechanical, operational, and financial success of scattered site apartment communities within Pennsylvania. This is a leadership role that requires a strong background in maintenance and facilities management, as well as excellent communication and problem-solving skills.

Key Responsibilities:

  • Develop and implement written policies for maintenance-related tasks
  • Review, revise, and develop ongoing sustainability and preventative maintenance programs for various asset types
  • Provide guidance and perspective to other members of leadership on current policies
  • Establish best practices to ensure operational efficiencies
  • Conduct random checks of work requests and make-ready boards to ensure maintaining PMI standards
  • Participate in and track on-going property preventative maintenance plans
  • Complete required tasks in a timely manner
  • Constant awareness of energy-saving opportunities and projects and applicable rebates
  • Provide orientation and training for new residential maintenance technicians
  • Recommend and promote training for team members
  • Lead Safety Committee meetings and be a member of the company's safety committee
  • Meet with property teams and leadership to work through areas of deficiencies
  • Constant reminders of maintaining a safe work environment
  • Work with senior and on-site management to develop regional teams focusing on collaboration, communication, and understanding among properties
  • Review properties with management to develop capital improvement plans
  • Provide project recommendations
  • Scope development for projects and assistance with bidding work
  • Assist in managing capital improvement projects at a site level
  • Assist team with sourcing vendors and bids

Requirements:

  • 10+ years' progressive experience leading residential facilities and maintenance operations in large, highly complex environments
  • Oversight of geographically dispersed portfolio required
  • Demonstrable business sophistication and financial aptitude necessary to lead corporate-level operational functions while simultaneously developing long-term strategy
  • Experience in federal and state inspections for affordable housing programs preferred
  • Advanced knowledge of structural, electrical, and mechanical systems and components of buildings
  • Ability to effectively troubleshoot and make recommendations regarding maintenance, mechanical, and equipment issues
  • Analytical mindset with the ability to analyze and interpret data to make informed, data-driven decisions
  • Proven history of building strategic relationships that are aligned on operational goals and focused on creating customer value
  • Proven ability to develop, inspire, and lead high-performing and high-impact teams
  • Must be independent, self-motivated, and possess a positive attitude, operating well in a team environment that is focused on collaboration and accountability
  • Computer proficiency, including working knowledge of Excel and database applications; familiarity with Yardi property management software a plus
  • Driver's license required

What We Offer:

  • Employee-owned company with opportunities for advancement
  • 401(k) with employer match
  • Medical, dental, and vision insurances
  • Short-term and long-term disability options
  • Generous PTO
  • Paid holidays
  • Employee bonus referral program
  • Advancement opportunities

How to Apply:

Apply online by clicking here or in person at 350 Poplar Church Road, Camp Hill, PA.



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