Customer Service and Parking Experience Coordinator
6 days ago
TravelCenters of America is a leading provider of travel centers across the country, serving thousands of professional truck drivers and motorists every day. We offer a one-stop shopping experience to our customers, carrying a wide selection of name-brand products and stocking Grab 'n Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts.
Job OverviewWe are seeking a Customer Service and Parking Experience Coordinator to join our team at TravelCenters of America. In this role, you will be responsible for assisting professional drivers who use our Reserve-It parking program with arrival, parking, and general information. You will also maintain the cleanliness of the parking lot and fuel island when not assisting with Reserve-It functions.
Key Responsibilities- Provide exceptional customer service to professional drivers using our Reserve-It parking program
- Assist drivers with arrival, parking, and general information
- Maintain the cleanliness of the parking lot and fuel island
- Prioritize work according to customer and management needs
- Follow safety guidelines and report potentially unsafe situations
- Establish strong communication and rapport with management team and co-workers
- A dedicated individual who works well with others and is excited to be part of our team
- A great work ethic and positive attitude
- Good verbal communication skills; cash handling skills
- Ability to work flexible hours including nights, weekends, and some holidays
- A valid driver's license
- Medical, dental, vision, and life insurance
- 401(k) with a company match
- Vacation and paid holidays
- Tuition reimbursement
- On-site meal discounts
- A wide variety of discounts on technology, travel, food, and fuel
- Opportunity for growth and advancement
The estimated salary for this role is $12.50 per hour, based on location and experience. The pay range may vary depending on responsibilities, job duties, and relevant experience and skills.
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