Customer Service and Parking Experience Coordinator

6 days ago


Weatherford, Texas, United States Travel Centers Of America Full time
About Us

TravelCenters of America is a leading provider of travel centers across the country, serving thousands of professional truck drivers and motorists every day. We offer a one-stop shopping experience to our customers, carrying a wide selection of name-brand products and stocking Grab 'n Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts.

Job Overview

We are seeking a Customer Service and Parking Experience Coordinator to join our team at TravelCenters of America. In this role, you will be responsible for assisting professional drivers who use our Reserve-It parking program with arrival, parking, and general information. You will also maintain the cleanliness of the parking lot and fuel island when not assisting with Reserve-It functions.

Key Responsibilities
  • Provide exceptional customer service to professional drivers using our Reserve-It parking program
  • Assist drivers with arrival, parking, and general information
  • Maintain the cleanliness of the parking lot and fuel island
  • Prioritize work according to customer and management needs
  • Follow safety guidelines and report potentially unsafe situations
  • Establish strong communication and rapport with management team and co-workers
Requirements
  • A dedicated individual who works well with others and is excited to be part of our team
  • A great work ethic and positive attitude
  • Good verbal communication skills; cash handling skills
  • Ability to work flexible hours including nights, weekends, and some holidays
  • A valid driver's license
Benefits
  • Medical, dental, vision, and life insurance
  • 401(k) with a company match
  • Vacation and paid holidays
  • Tuition reimbursement
  • On-site meal discounts
  • A wide variety of discounts on technology, travel, food, and fuel
  • Opportunity for growth and advancement
Compensation

The estimated salary for this role is $12.50 per hour, based on location and experience. The pay range may vary depending on responsibilities, job duties, and relevant experience and skills.



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