Customer Service Representative

2 days ago


Weatherford, Texas, United States NATIONS BEST HOLDINGS LLC Full time
Job Overview

Nations Best Holdings LLC is seeking a highly motivated Customer Service Representative to join its team.

The ideal candidate will provide exceptional customer service, assist with sales and product information, and maintain a clean and organized store environment.

The Customer Service Representative will be responsible for:

  • Providing outstanding customer service by greeting, assisting, and thanking customers
  • Answering phone calls and addressing customer inquiries in a timely and polite manner
  • Assisting customers in locating products and offering personalized information
  • Upselling and promoting items to increase sales and enhance customer experience
  • Highlighting the Do It Best reward program to encourage customer loyalty
  • Following company standards and procedures to ensure efficient operations and meet customer expectations
  • Processing checkouts accurately and efficiently, adhering to proper cash handling procedures
  • Continuously seeking product knowledge to better assist customers and identify unique selling opportunities
  • Resolving customer issues with the support and guidance of management

What We're Looking For

  • High school diploma or equivalent preferred
  • Proficiency in using computers and operating point-of-sale (POS) systems
  • Results-oriented with the ability to serve customers with humility and be a steward of Nations Best's values
  • Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
  • Strong interpersonal skills with the willingness to consistently provide superior customer service skills
  • Physical ability to lift and carry items weighing 25-50 pounds, as well as perform tasks like bending, twisting, squatting, and reaching throughout the work shift


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