Customer Marketing Manager

1 week ago


Redwood City, California, United States Imperva Full time
Customer Marketing Manager

At Imperva, we're looking for a Customer Marketing Manager to amplify the voice of our customers internally and externally. This role will contribute to building a customer-first mindset at Imperva, building deep relationships with our customers and organizing internal resources to engage and delight them at every step of the customer journey.

The ideal candidate will have a strong passion for serving and understanding customers, with 8+ years of experience in marketing and/or communications. They will be responsible for optimizing all communication touch points across the customer lifecycle, identifying Imperva users that can act as advocates for Imperva, and building stronger relationships with existing customers through engaging marketing campaigns.

The Customer Marketing Manager will work closely with the customer success organization to establish the strategy for and execute on the delivery of an Imperva customer community portal, create content and manage the creation of content for the customer community, and provide the executive team with relevant and timely metrics of customer engagement and satisfaction.

Imperva is an equal opportunity employer and welcomes applications from diverse candidates.



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