Refugee Resettlement Program Manager

1 week ago

Madison, Wisconsin, United States Jewish Social Services of Madison Full time
Job Title: Refugee Resettlement Director

At Jewish Social Services of Madison, we are seeking a highly skilled and compassionate Refugee Resettlement Director to lead our Refugee Resettlement Program. This is a unique opportunity to make a meaningful impact in the lives of refugees and immigrants in our community.

Job Summary:

The Refugee Resettlement Director will be responsible for overseeing all aspects of our Refugee Resettlement Program, including case management, quality assurance, budgeting, and staff supervision. This role requires a strong understanding of refugee resettlement services, as well as excellent leadership and communication skills.

Key Responsibilities:
  • Supervise and support a team of Resettlement staff to ensure high-quality service delivery and documentation.
  • Coordinate and monitor service delivery and documentation of case management, education, health, and employment services for all clients.
  • Ensure compliance with laws, accrediting bodies, and agency policies and procedures.
  • Lead weekly staff meetings and facilitate program communications.
  • Collaborate with other JSS departments to ensure integration of services agency-wide.
  • Act as liaison between JSS and HIAS, and the state refugee office.
  • Monitor grant budgets and approve expenditures, clear vouchers, and check requests.
  • Build relationships with community stakeholders to access adequate and appropriate services for clients.
  • Represent JSS in the community and workplace in a professional and ethical manner.
Requirements:
  • Bachelor's Degree required; Master's preferred in social work or public health.
  • Two years of supervisory experience required.
  • Knowledge and experience working with vulnerable diverse communities, including refugee, immigrant, and BIPOC communities.
  • Knowledge of resources available in Dane County.
  • Able to work, interact, and communicate effectively with grant funders, community partners, and volunteers.
Benefits:

Competitive salary range of $60,000 to $70,000 depending on experience. Generous benefits package includes medical, dental, long-term disability, short-term disability, life insurance, flex spending, 403(b) with 5% agency contribution (after 1 year), vacation and sick days, secular, Jewish, and floating holidays.

Interested individuals should send a cover letter and resume to HR@jssmadison.org. Please include 'Refugee Resettlement Director' in the subject line.

Jewish Social Services of Madison is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, or other applicable legally protected characteristics.

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