Front Desk Receptionist

5 days ago


Lake Oswego, Oregon, United States Dogtopia Full time
Job Title: Front Desk Receptionist

We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Receptionist at Dogtopia. As the first point of contact for our customers, you will be responsible for providing exceptional customer service, managing the front desk, and ensuring a seamless experience for our furry friends and their owners.

Key Responsibilities:
  • Sell daycare enrollments and lead tours of our facility
  • Book Meet & Greet appointments and make phone calls to leads
  • Follow up with Pet Parents and Dogs via phone and text
  • Post to Instagram and Facebook
  • Manage a POS system and greet every customer who walks in
  • Understand Dogtopia's Noble Cause and our Dogtopia-isms
Requirements:
  • Must love dogs and be able to spend up to 100% of work time standing
  • Ability to work flexible days and hours, including holidays and weekends
  • Must be available 2-3 weekdays plus 1 weekend day every week
  • Must be looking for part-time employment, not seasonal
  • Ability to work cohesively with others in a fun, fast-paced environment
  • Strong customer service skills and customer tolerance
  • Ability to make/take phone calls while assisting lobby
  • Must be comfortable with upselling
What We Offer:
  • Competitive wages with flexibility in scheduling
  • Learn key skills related to customer service, teamwork, or sales
  • Benefits for Full-Time team members
  • A fun, dynamic team culture
  • Career progression based on performance

We are a fun, dynamic team that is passionate about providing exceptional customer service and creating a safe and clean environment for our furry friends. If you are a motivated and customer-focused individual who loves dogs, we encourage you to apply for this exciting opportunity.



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