Front Desk Receptionist
5 days ago
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Receptionist at Dogtopia. As the first point of contact for our customers, you will be responsible for providing exceptional customer service, managing the front desk, and ensuring a seamless experience for our furry friends and their owners.
Key Responsibilities:- Sell daycare enrollments and lead tours of our facility
- Book Meet & Greet appointments and make phone calls to leads
- Follow up with Pet Parents and Dogs via phone and text
- Post to Instagram and Facebook
- Manage a POS system and greet every customer who walks in
- Understand Dogtopia's Noble Cause and our Dogtopia-isms
- Must love dogs and be able to spend up to 100% of work time standing
- Ability to work flexible days and hours, including holidays and weekends
- Must be available 2-3 weekdays plus 1 weekend day every week
- Must be looking for part-time employment, not seasonal
- Ability to work cohesively with others in a fun, fast-paced environment
- Strong customer service skills and customer tolerance
- Ability to make/take phone calls while assisting lobby
- Must be comfortable with upselling
- Competitive wages with flexibility in scheduling
- Learn key skills related to customer service, teamwork, or sales
- Benefits for Full-Time team members
- A fun, dynamic team culture
- Career progression based on performance
We are a fun, dynamic team that is passionate about providing exceptional customer service and creating a safe and clean environment for our furry friends. If you are a motivated and customer-focused individual who loves dogs, we encourage you to apply for this exciting opportunity.
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Front Desk Receptionist
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