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Customer Service Associate

2 months ago


New London, Connecticut, United States LAZ Parking Full time
Customer Service Representative

At LAZ Parking, we're committed to providing exceptional service to our customers. As a Customer Service Representative, you'll play a key role in ensuring our customers have a positive experience with our parking facilities.

Key Responsibilities:
  • Assist customers with parking inquiries and provide timely resolutions to their concerns.
  • Handle cash transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Maintain the cleanliness and organization of our parking facilities, ensuring a safe and welcoming environment for our customers.
  • Monitor parking lots for any safety or security concerns, taking prompt action to address any issues that arise.
  • Resolve customer complaints and escalate issues when necessary, working closely with our team to ensure a smooth and efficient resolution process.

We're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. If you're passionate about delivering exceptional service and have a strong commitment to customer satisfaction, we'd love to hear from you.