ERP Systems Administrator

4 weeks ago


Brown Deer, Wisconsin, United States Traffic & Parking Control Co Full time

About the Role:

The ERP Systems Administrator will be responsible for maintaining and enhancing TAPCO's computer environment to ensure safety, security, and functionality. This includes troubleshooting and providing support to staff, as well as installing and upgrading systems.

Key Responsibilities:

  • Installs and implements security programs, email, and internet filters
  • Integrates new technologies into existing data center environments
  • Works on ServiceNow incidents, requests, projects, and other tasks
  • Participates in scheduled and unscheduled maintenance events
  • Performs routine audits of systems and software and prepares reports
  • Installs and configures updated and new hardware and software
  • Adds, removes, and updates user account information and resets passwords
  • Analyzes and patches O365 applications and workstation environments
  • Provides technical domain service maintenance and support
  • Requests, analyzes, and submits quotes for hardware and software needs
  • Follows department processes and workflows
  • Schedules and works with outside vendors and contractors
  • Supports technical personnel on issues related to IT functions

Requirements:

  • Troubleshooting technical problems
  • Strategic planning
  • Utilizing applications and tools available
  • Researching new technologies for continuous department improvement
  • Multi-tasking
  • Focus on quality
  • Willingness to become subject matter expert in various business applications
  • Quick learner with technical zeal and understanding
  • Following all safety and 5S/Lean Manufacturing policies
  • Adhering to department SLA's

Education and Experience:

  • Degree in Computer Science or related field and/or commensurate on-the-job experience
  • Four years prior work experience in a manufacturing or industry-related setting
  • Prior project management experience
  • Prior experience diagnosing complex problems and developing solutions
  • Proficient in Office 365 applications
  • Prior experience working independently
  • Excellent communication skills

About Us:

At TAPCO, we aim to enhance transportation and personal safety in our communities through innovative solutions and products. We are driven to save lives and are looking for a dedicated individual to join our team as an ERP Systems Administrator.


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