Learning and Development Manager
2 weeks ago
Lumos Networks is seeking a highly skilled Learning and Development Manager to join our team. As a key member of our Human Resources department, you will be responsible for designing and implementing comprehensive learning strategies that support business objectives and promote employee growth and development.
Key Responsibilities:- Design and implement a comprehensive L&D strategy that aligns with business objectives and promotes employee growth and development.
- Collaborate with department heads and subject matter experts to identify training needs and ensure that all learning programs align with organizational goals.
- Develop, roll out, and manage career pathing frameworks to ensure employees have clear growth opportunities.
- Create and deliver leadership and management development programs to enhance manager capabilities across the organization.
- Manage the Learning Management System (LMS), ensuring all learning content is up-to-date, relevant, and accessible.
- Oversee the technical setup and troubleshooting of the LMS, coordinating with IT as needed.
- Monitor user engagement and completion rates, providing reports and insights to leadership.
- Coordinate with internal trainers and subject matter experts to develop and deliver high-quality learning experiences.
- Ensure a consistent and engaging learner experience by standardizing training materials and delivery methods.
- Oversee logistics for training sessions, including scheduling, resources, and communications.
- Monitor the effectiveness of training programs through feedback, assessments, and data analysis, adjusting programs as needed.
- Continuously evaluate industry trends and best practices to improve and innovate L&D programs.
- Build strong relationships with department leaders and key stakeholders to ensure alignment and buy-in for learning initiatives.
- Bachelor's degree in Human Resources, Organizational Development, Education, or a related field.
- Proven experience (3 years) in Learning & Development or a similar role, including experience in career development and leadership training.
- Hands-on experience with LMS management and e-learning platforms.
- Strong project management skills with the ability to lead initiatives across multiple departments.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams.
- Ability to analyze data and metrics to inform learning strategy and program improvements.
- Knowledge of current trends in adult learning, instructional design, and leadership development.
- Comprehensive health, dental, and vision coverage.
- Competitive compensation packages, including bonus options for eligible positions.
- Paid Time Off and 12 Paid Holidays / Personal Days.
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
- 100% employer-paid life and disability insurance.
- Employee Assistance Program (EAP) with access to professional support for life's challenges.
- 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
- Wellness program offering education and cash incentives for gym attendance and nutrition programs.
- Employee referral bonuses.
- Discounts on Lumos Fiber Internet for employees who live in our service areas.
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