Fiber Management Specialist
4 weeks ago
About the Role:
Lumos Networks is seeking a highly skilled Fiber Management Specialist to join our team. As a key member of our infrastructure team, you will be responsible for providing technical support for internal Lumos and external vendors, including 3-GIS Web and Mobile end users.
Key Responsibilities:
- Provide technical support for internal Lumos and external vendors, including 3-GIS Web and Mobile end users
- Work with the Lumos Manager, GIS to provide and implement best practices for data management, including workflows, fiber records, and other GIS data
- Utilize Lumos established workflows to support engineering and construction teams in entering new telecom/GIS-based data into 3-GIS Web using the established processes and procedures
- Train both internal Lumos and external vendors on the proper use and adoption of 3-GIS
- Test new 3-GIS Web and Mobile versions for functionality and bug fixes
- Conduct end user needs assessments/requirements gathering workshops and document recommended solutions based on feedback from the customer and internal subject matter experts
Requirements:
- Capability to comprehend network diagrams/maps, learn network terminology, and solve problems on the fly
- Understanding of key telecom and mapping techniques through knowledge of numerous GIS/Fiber Management applications
What We Offer:
- Comprehensive health, dental, and vision coverage
- Competitive compensation packages, including bonus options for eligible positions
- Paid Time Off and 12 Paid Holidays / Personal Days
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs)
- 100% employer-paid life and disability insurance
- Employee Assistance Program (EAP) with access to professional support for life's challenges
- 401K plan w/ up to 5% employer contribution and a self-directed brokerage option
- Wellness program offering education and cash incentives for gym attendance and nutrition programs
- Employee referral bonuses
- Discounts on Lumos Fiber Internet for employees who live in our service areas
About Lumos Networks:
Lumos Networks is a leading provider of 100% Fiber-Optic Internet access to more than 375,000 homes and businesses in Virginia, North Carolina, and South Carolina. We are committed to building a brighter tomorrow by delivering uninterrupted Internet and limitless capacity to our customers.
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