Fiber Management Specialist

4 weeks ago


Waynesboro, Virginia, United States Lumos Networks Full time

About the Role:

Lumos Networks is seeking a highly skilled Fiber Management Specialist to join our team. As a key member of our infrastructure team, you will be responsible for providing technical support for internal Lumos and external vendors, including 3-GIS Web and Mobile end users.

Key Responsibilities:

  • Provide technical support for internal Lumos and external vendors, including 3-GIS Web and Mobile end users
  • Work with the Lumos Manager, GIS to provide and implement best practices for data management, including workflows, fiber records, and other GIS data
  • Utilize Lumos established workflows to support engineering and construction teams in entering new telecom/GIS-based data into 3-GIS Web using the established processes and procedures
  • Train both internal Lumos and external vendors on the proper use and adoption of 3-GIS
  • Test new 3-GIS Web and Mobile versions for functionality and bug fixes
  • Conduct end user needs assessments/requirements gathering workshops and document recommended solutions based on feedback from the customer and internal subject matter experts

Requirements:

  • Capability to comprehend network diagrams/maps, learn network terminology, and solve problems on the fly
  • Understanding of key telecom and mapping techniques through knowledge of numerous GIS/Fiber Management applications

What We Offer:

  • Comprehensive health, dental, and vision coverage
  • Competitive compensation packages, including bonus options for eligible positions
  • Paid Time Off and 12 Paid Holidays / Personal Days
  • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs)
  • 100% employer-paid life and disability insurance
  • Employee Assistance Program (EAP) with access to professional support for life's challenges
  • 401K plan w/ up to 5% employer contribution and a self-directed brokerage option
  • Wellness program offering education and cash incentives for gym attendance and nutrition programs
  • Employee referral bonuses
  • Discounts on Lumos Fiber Internet for employees who live in our service areas

About Lumos Networks:

Lumos Networks is a leading provider of 100% Fiber-Optic Internet access to more than 375,000 homes and businesses in Virginia, North Carolina, and South Carolina. We are committed to building a brighter tomorrow by delivering uninterrupted Internet and limitless capacity to our customers.



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