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Seasonal Customer Service Representative
1 month ago
We are seeking a highly organized and detail-oriented Seasonal Customer Service Representative to join our team in Renton, WA. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.
Key Responsibilities:- Respond to customer inquiries via phone, email, and live chat
- Process customer orders, returns, and exchanges accurately and efficiently
- Assist in tracking shipments and resolving delivery issues
- Maintain up-to-date knowledge of products, services, and promotions
- Support daily administrative tasks such as filing, data entry, and documentation
- Collaborate with internal teams to resolve customer concerns and improve service quality
- Previous experience in customer service or administrative support is preferred
- Strong communication skills, both verbal and written
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to handle high-volume inquiries and multi-task in a fast-paced environment
- Excellent organizational skills and attention to detail
- Availability to work flexible hours, including weekends and holidays
We offer a competitive hourly rate of $20.00 to $23.00 per hour, as well as a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
We are an equal opportunity employer and welcome applications from qualified candidates with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.