Patient Access Coordinator

2 weeks ago


Lewes, Delaware, United States Ensemble Health Partners Full time
Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will be responsible for performing admission duties for all patients admitted for services at the hospital.

Key Responsibilities
  • Assign accurate MRNs, complete medical necessity/compliance checks, and provide proper patient instructions.
  • Collect insurance information, receive, and process physician orders, and utilize an overlay tool while providing excellent customer service.
  • Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
  • Pre-register patient accounts before patient visits, including inbound and outbound calling to obtain demographic, insurance, and other patient information.
  • Explain general consent for treatment forms to the patient/guarantor/legal guardian and obtain necessary signatures and witness's name.
  • Review eligibility responses in the insurance verification system and appropriately select the applicable insurance plan code.
Requirements
  • High School Diploma/GED Required
  • CRCR Certification (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)
  • 1+ years of customer service experience
What We Offer
  • A comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family.
  • Time off, retirement, and well-being programs.
  • Professional development opportunities, including tuition reimbursement and certification programs.
  • Quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.


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