Healthcare Operations Manager

1 week ago


Lewes, Delaware, United States Ensemble Health Partners, Inc. Full time
Job Summary

We are seeking a skilled Patient Access Supervisor to join our team at Ensemble Health Partners, Inc.

The successful candidate will be responsible for overseeing the daily operations of our patient access department, ensuring seamless registration and pre-registration processes, and providing exceptional customer service to our patients and staff.

Key Responsibilities:

  • Supervise and coordinate the work of patient access staff, ensuring timely and accurate completion of registration and pre-registration duties.
  • Monitor and analyze department performance metrics, including point of service, wait times, and productivity.
  • Develop and implement process improvements to enhance efficiency and quality of service.
  • Provide training and coaching to staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Collaborate with other departments to ensure smooth communication and coordination of patient care.

Requirements:

  • 2-3 years of supervisory experience in healthcare or a related field.
  • Working knowledge of Microsoft Office and registration, insurance, scheduling, and/or verification and hospital billing.
  • Associate's or Bachelor's degree in a related field.

What We Offer:

  • A comprehensive benefits package, including healthcare, time off, retirement, and well-being programs.
  • Tuition reimbursement and professional certification opportunities.
  • A dynamic and supportive work environment.

Ensemble Health Partners, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.



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