Guest Services Representative
24 hours ago
We are seeking a highly motivated and customer-focused Guest Services Representative to join our team at McDonald's. As a Guest Services Representative, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and working collaboratively with our team to achieve sales and customer satisfaction goals.
Key Responsibilities- Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Ensure a clean and welcoming environment, maintaining high standards of cleanliness and organization in the restaurant.
- Work collaboratively with the restaurant team to achieve sales and customer satisfaction goals, promoting a positive and supportive team culture.
- Participate in ongoing training and development programs to enhance skills and knowledge, staying up-to-date on menu items, promotions, and company policies.
- Perform other duties as assigned by management, including opening and closing procedures, inventory management, and cash handling.
We are looking for a motivated and customer-focused individual who is able to work effectively in a fast-paced environment. The ideal candidate will have:
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- A positive and enthusiastic attitude, with a commitment to providing exceptional customer service.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to lift up to 25 pounds and stand for long periods of time.
As a Guest Services Representative at McDonald's, you will have the opportunity to develop valuable skills and experience in a dynamic and supportive work environment. We offer:
- A competitive hourly wage and opportunities for advancement.
- A comprehensive training program, including on-the-job training and ongoing development opportunities.
- A fun and supportive work environment, with opportunities to work with a diverse and dynamic team.
- A range of benefits, including medical, dental, and vision coverage, as well as access to our Archways to Opportunity education programs.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a rewarding career opportunity, we encourage you to apply today
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