Current jobs related to Customer Service Representative: Hybrid Support Specialist - Lancaster Pennsylvania - Eurofins USA

  • Customer Service Representative

    2 days ago

    Lancaster, United States Staffing Service USA Full time

    As a Customer Service Representative, you will be responsible for addressing customer inquiries, resolving issues, and providing support via phone, email, or chat. You will act as a liaison between the company and our customers, ensuring that all inq Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service

  • Customer Service Representative

    2 months ago

    Lancaster, Pennsylvania, United States Lancaster General Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lancaster General. As a Geriatric Care Specialist, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.Key Responsibilities:Patient Scheduling: Coordinate and...

  • Customer Service Representative

    6 days ago

    Lancaster, Ohio, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person looking for a rewarding career? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys. Your...

  • Customer Service Representative

    1 month ago

    Lancaster, Pennsylvania, United States Staffing Service USA Full time

    Customer Service/Account Management OpportunityWe are seeking an experienced professional to join our team as a Customer Service/Account Management associate. This is a full-time position offering a competitive hourly rate of up to $25.What We OfferComprehensive training program to support your successOpportunities for career growth and professional...

  • Customer Service Representative

    1 month ago

    Lancaster, Ohio, United States Unified Bank Full time

    Job Title: Customer Service RepresentativeAt Unified Bank, we are seeking a highly skilled and customer-focused Customer Service Representative to join our Retail Banking team.Job Summary:We are looking for a professional who can provide exceptional customer service, process bank transactions accurately and efficiently, and recommend products and services to...

  • Customer Service Representative

    2 weeks ago

    Lancaster, Pennsylvania, United States PeopleShare Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at PeopleShare. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    7 days ago

    Lancaster, Pennsylvania, United States VIMO INC Full time

    Customer Service RepresentativeAt VIMO INC, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, email, and online chat inquiries. You will also manage customer accounts, provide...

  • Customer Service Representative

    2 weeks ago

    Pennsylvania, United States The Cigna Group Full time

    Location: Remote Opportunity - Must live in Arizona, Florida, Indiana, Georgia, Pennsylvania, Texas, or Utah.Summary: Are you passionate about assisting others and thrive in a dynamic virtual environment? Join our team at Accredo by Evernorth, a leading specialty pharmacy serving patients with complex health conditions. As a Customer Service Associate...

  • Customer Service Representative

    2 weeks ago

    Lancaster, Pennsylvania, United States T.J. Maxx Full time

    Customer Service RepresentativeAt T.J. Maxx, we're looking for a Customer Service Representative to join our team. As a Loss Prevention Customer Service Associate, you'll provide exceptional service to internal and external customers, engage with customers to create a positive shopping environment, and observe proper checkout procedures to prevent theft.Key...

  • Customer Service Representative

    4 weeks ago

    Lancaster, Ohio, United States Unified Bank Full time

    Job Title: Customer Service RepresentativeAt Unified Bank, we are committed to providing exceptional service to our customers. As a Customer Service Representative, you will play a critical role in delivering a world-class experience to our customers.Key Responsibilities:Provide warm, friendly, and courteous service to customers by processing bank...

  • Customer Service Representative

    3 weeks ago

    Lancaster, Ohio, United States Unified Bank Full time

    Job Title: Customer Service RepresentativeAt Unified Bank, we are committed to providing exceptional service to our customers. As a Customer Service Representative, you will play a critical role in delivering a positive experience for our customers, processing bank transactions, and recommending products and services to meet their needs.Key...

  • Customer Service Representative

    1 week ago

    Lancaster, Pennsylvania, United States PeopleShare Inc Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at PeopleShare Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    Lancaster, Pennsylvania, United States VIMO INC Full time

    Job Title: Remote Customer Service RepresentativeAt VIMO INC, we are seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing technical support to our clients.Job Summary:We are...

  • Customer Service Representative

    1 week ago

    Lancaster, Ohio, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As an Account Associate, you'll play a vital role in assisting customers with their insurance needs. Your responsibilities will include:Providing accurate and timely information to customersProcessing policy changes and...

  • Customer Service Representative

    7 days ago

    Lancaster, Pennsylvania, United States Lancaster General Full time

    Job Title: Customer Service SpecialistAt Lancaster General Health, we are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced environment.Key Responsibilities:Provide complete and accurate patient scheduling,...

  • Customer Service Representative

    7 days ago

    Lancaster, Pennsylvania, United States PeopleShare Inc Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at PeopleShare Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key...

  • Administrative Support Specialist

    6 days ago

    Lancaster, Pennsylvania, United States Staffing Service USA Full time

    The Staffing Service USA is seeking a highly skilled Administrative Support Specialist to join our team in Lancaster, PA. The ideal candidate will possess excellent customer service skills, data entry knowledge, and basic computer skills.The successful candidate will perform the following duties:Answering phones and greeting customers in a friendly and...

  • Customer Service Representative

    2 weeks ago

    Pennsylvania, United States Wegmans Food Markets Full time

    Job Summary: We are seeking a Customer Service Representative to join our team at Wegmans Food Markets. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key Responsibilities:Engage...

  • Marketing Communication Specialist

    9 hours ago

    Lancaster, United States Robert Bosch Tool Corporation Full time

    Is hybrid in Fairport, NY or Lancaster, PA - - The focus of the Marketing Communications Specialist is to translate technically complex topics into easy to understand marketing messages and creative designs that are distinct and appealing to our targ Communication Specialist, Marketing, Communications Specialist, Communication, Project Management,...

  • Customer Service Representative

    2 weeks ago

    Lancaster, Pennsylvania, United States Tribles Inc Full time

    Job SummaryAt Tribles Inc, we are seeking a skilled Customer Service Representative to join our team. As a key member of our sales and customer support team, you will be responsible for promoting and selling our products to meet customer needs, processing orders, and ensuring excellent customer service. Key ResponsibilitiesPromote and sell our products to...

Customer Service Representative: Hybrid Support Specialist

2 months ago

Lancaster Pennsylvania, United States Eurofins USA Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team as a Hybrid Support Specialist. In this role, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Customer Service: Maintain the highest level of customer satisfaction by responding to customer inquiries, resolving issues, and providing solutions in a timely and professional manner.
  • Technical Support: Provide technical assistance and troubleshooting for a wide range of hardware and software issues, including but not limited to, computer systems, printers, and other end-user technologies.
  • Problem-Solving: Analyze and resolve complex technical issues, often requiring collaboration with internal teams and external vendors.
  • Documentation: Thoroughly document all customer interactions, including tickets, knowledge articles, and other relevant information.
  • Knowledge Management: Develop and maintain knowledge articles, templates, and other resources to aid in the support process.
  • Team Collaboration: Work closely with internal teams, including IT, Sales, and Marketing, to ensure seamless support and service delivery.
  • Process Improvement: Identify areas for process improvement and implement changes to enhance the support experience.
  • Reporting and Analytics: Generate and analyze reports to track key performance indicators, identify trends, and inform business decisions.
Requirements
  • Education: Bachelor's degree in Computer Science, Information Technology, or related field.
  • Experience: Minimum 2 years of experience in a customer-facing role, preferably in a technical support environment.
  • Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Technical Skills: Proficiency in Microsoft Office, Windows operating systems, and other relevant software applications.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Collaborative Environment: A collaborative and dynamic work environment.