Customer Service Representative
5 days ago
Upshift is a revolutionary mobile app that connects you with flexible shifts in your area. As a Guest Service Associate, you'll be playing a crucial role in the hotel operations by providing front desk services to guests, processing payments, and acting as an information source on various matters.
Estimated Salary: $15-$25 per hour, depending on location and experience.
About the Job:
We're looking for individuals who are enthusiastic about delivering exceptional customer service and have excellent communication skills. As a Guest Service Associate, you'll be responsible for:
- Monitoring check-in and resolving guest complaints and requests.
- Managing special requests, such as wake-up calls and room maintenance.
- Greeting customers over the phone and transferring calls to the appropriate department.
- Performing housekeeping duties, including cleaning room suites and maintaining proper room conditions.
Requirements:
To succeed in this role, you should be able to:
- Work on your feet for extended periods.
- Lift up to 50 pounds occasionally and up to 25 pounds frequently.
- Hear and see well.
Benefits:
As a valued member of our team, you'll enjoy benefits after your first paycheck, including medical, dental, and vision coverage. You'll also have access to a range of other perks and rewards.
What We Offer:
* Flexible scheduling to suit your needs
* Competitive pay rates
* Opportunities for career growth and development
How to Get Started:
Simply visit our website at upshift.work/for-people/sign-up and fill out the form. After completing our onboarding process, you'll be ready to start picking up shifts.
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