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Luxury Sales Consultant

2 months ago

Grove City, Ohio, United States USG Full time
Position Overview:
As a vital member of our team, the Sales Associate II plays a crucial role in aligning with organizational goals and embodying the values of USG. This position requires a proactive approach to sales and customer engagement, ensuring that every interaction reflects our commitment to excellence.

Key Responsibilities:
1. **Sales Strategy Development:**
- Collaborate with management to create personalized sales and clienteling strategies.
- Understand and respond to customer needs with innovative solutions.

2. **Customer Engagement:**
- Establish credibility as a fashion advisor by staying informed on current trends.
- Recognize local market changes and adapt sales tactics accordingly.

3. **Professional Presentation:**
- Maintain a polished and sophisticated appearance that aligns with company standards.
- Exhibit Coach's Selling and Service expectations consistently.

4. **Sales Influence:**
- Utilize a balanced approach of patience and assertiveness to guide customer purchase decisions.
- Take ownership of personal and store performance metrics to achieve sales goals.

5. **Relationship Building:**
- Foster long-lasting relationships with customers through attentive service.
- Tailor interactions based on customer cues and preferences.

Workplace Environment:
- Promote a positive and collaborative atmosphere among peers and supervisors.
- Demonstrate adaptability and professionalism in all situations.

Operational Excellence:
- Execute daily operational tasks, ensuring the store meets high standards of presentation and service.
- Adhere to all retail policies and procedures, including inventory management and loss prevention.

Qualifications:
- 1-3 years of experience in a luxury retail environment is preferred.
- Strong knowledge of fashion trends and competitive landscape.
- High school diploma or equivalent; college degree is a plus.