Help Desk Professional

2 weeks ago


Cincinnati, Ohio, United States Overhead Door Full time
Job Opportunity: Customer Service Representative

We are seeking a skilled and friendly Customer Service Representative to join our team at Overhead Door. This role involves working closely with customers to provide exceptional service and resolve any issues they may have.

Key Responsibilities:
  1. Handle customer inquiries and complaints via phone, email, and in-person.
  2. Process orders and manage inventory levels.
  3. Enter data into our database and maintain accurate records.
  4. Collaborate with other teams to resolve customer issues and improve processes.
  5. Participate in ongoing training and development to stay up-to-date on products and services.

Requirements:
  • High school diploma or equivalent required.
  • 1-3 years of customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Estimated Salary: $52,000 - $68,000 per year, depending on experience and qualifications.

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