Heating Systems Specialist

7 days ago

Cincinnati, Ohio, United States HELP Full time
Job Overview

We are seeking an experienced Heating Systems Specialist to join our team at HELP. In this role, you will provide expert installation, maintenance, and repair services for heating systems in residential and commercial settings.

Your primary responsibility will be to analyze system issues and identify the most effective repair courses of action. You must prepare written work cost estimates and customer recommendations. Additionally, you will maintain a truck inventory and ensure that necessary tools and equipment are present for each job.

About the Job

This is a challenging yet rewarding role that requires strong technical knowledge and excellent problem-solving abilities. You will use advanced diagnostic tools to ensure optimal system performance and deliver exceptional service to our clients.

In addition to your technical skills, you must have excellent communication skills and be able to interact with customers in a professional and courteous manner.

Key Responsibilities
  • Troubleshoot and Resolve Issues: Complete diagnostic troubleshooting of heating systems, checking the layout of existing heating devices and units to plan work procedures properly.
  • Conduct Maintenance and Repair: Perform regular system checks and preventive maintenance to ensure reliability and efficiency. Complete repairs and offer recommendations for ongoing maintenance.
  • Customer Interaction: Deliver excellent customer service by addressing client concerns with professionalism and courtesy.
  • Safety and Compliance: Follow all safety standards and regulations to maintain a safe working environment.
  • Documentation: Keep accurate records of services performed and parts used. Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records.
Requirements
  • Education: High school diploma or GED; completion of a relevant heating systems training program or apprenticeship.
  • Experience: Minimum of 3 years of experience as a heating systems technician.
  • Licenses: Valid heating systems technician license and driver's license.
  • Skills: Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills.
  • Physical Requirements: Ability to work in various conditions, including confined spaces and at heights; physical stamina and dexterity.
Benefits
  • Hourly Pay + Unlimited Commission Earning Potential + Bonus Opportunities: Our compensation package includes hourly pay plus unlimited commission earning potential and bonus opportunities.
  • Health Insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement Plan: 401(k) with company match.
  • Paid Time Off: Enjoy paid time off to relax and recharge.
  • Life Insurance: Receive $25,000 in life insurance coverage.
  • Training and Development: Take advantage of ongoing opportunities for professional growth and advancement.
  • Company Culture: Join a supportive, inclusive, and dynamic work environment that prioritizes teamwork and employee satisfaction.

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