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Facilities Management Supervisor
2 months ago
Job Summary:
Lantower Luxury Living is seeking a skilled Maintenance Operations Manager to lead the maintenance and facilities management at one of our Class A apartment communities. This is a fantastic opportunity for a hands-on professional who is passionate about delivering exceptional customer service.
About Us:
Lantower Luxury Living is a dynamic company that values teamwork and a caring atmosphere. We invest in our team members and provide a supportive work environment that fosters growth and development.
Responsibilities:
- Maintenance and Repair: Diagnose and perform all maintenance and repairs in a timely and professional manner, including plumbing, HVAC, electrical, appliance installation, and carpentry.
- Documentation and Quality Control: Correctly document work performed on a service request and ensure all service requests are completed in a timely manner.
- Make-Ready Operations: Inspect vacated apartments and perform duties to restore apartments to make-ready status.
- Quality Assurance: Re-inspect vacant apartments after make-ready has been completed to determine quality of work performed.
- Inventory Management: Ensure adequate number of make-ready units are available and that the products are up to Lantower Luxury Living standards.
- Adherence to SOPs: Adhere to the Lantower Luxury Living Standard Operating Procedures.
- Customer Service: Display a friendly and courteous attitude towards residents and other employees.
- Preventative Maintenance: Complete or oversee the completion of preventative maintenance.
- Special Projects: Complete special projects as may be assigned and prioritized by the Property Manager, Regional Supervisor, or Facilities Coordinator.
- Property Inspections: Inspect the exterior of the property and perform building and common area upkeep daily.
- Supply Chain Management: Order parts and supplies and maintain inventory, utilizing inventory system.
- Vendor Management: Coordinate delivery and work scheduled with vendors, contractors, and Property Manager.
- Bid Negotiation: Obtain bids and negotiate prices with vendors and contractors.
- Equipment Maintenance: Maintain proper equipment, and equipment inventory to ensure warranty compliance.
- Emergency Response: Perform effective emergency maintenance (after-hours) as required.
- Seasonal Tasks: Monitor the property for snow removal, lawn care, and ice removal.
- Compliance: Comply with company safety standards, OSHA, and Fair Housing regulations.
- Training and Development: Participate in company training classes and meetings as required.
Qualifications:
- Education: High school diploma or GED is required.
- Experience: 3-4+ years of related maintenance experience and/or training.
- Certifications: HVAC certification is required.
- Skills: Excellent customer service skills with the ability to work well with others.
- Physical Demands: Must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
- Physical Abilities: Energetic and flexible, with a strong eye for detail, and the ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Benefits:
Lantower Luxury Living offers a competitive pay and bonus structure, a generous benefits package, a 401(k) plan with a match, and opportunities for development.
- Medical Benefits: Medical PPO, Dental, and Vision Insurance.
- Disability Benefits: Company Paid Short and Long-Term Disability Plans.
- Life Insurance: Company Paid Life Insurance.
- Retirement Plan: 401(k) Plan with Company Match.
- Time Off: Vacation, Sick, and Holiday Pay.
- Training and Development: Training and Development Opportunities.
- Referral Bonus: Employee Referral Bonus Opportunity.
- Career Advancement: Career Advancement Opportunities.