Patient Service Representative, CIM-New Bern

2 months ago


New Bern, North Carolina, United States CarolinaEast Health System Full time
About CarolinaEast Health System

We are a dedicated team of healthcare professionals committed to providing quality and compassionate care to our patients. Our comprehensive healthcare system offers a wide range of services, including inpatient and outpatient care, with the latest technology.

Job Summary

The Patient Service Representative will serve as a liaison between patients and medical support staff, providing exceptional customer service and ensuring a smooth patient experience. Key responsibilities include:

  • Greeting and directing patients
  • Scheduling appointments and managing patient flow
  • Answering phone calls and responding to patient inquiries
  • Providing administrative support to medical staff
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Word processing and computer skills
  • Previous experience in a healthcare setting or customer service
  • Knowledge of medical terminology (preferred)

We offer a comprehensive benefits package to all full-time employees, as well as benefits to part-time plus and part-time employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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