Patient Service Representative, CIM-New Bern
2 months ago
We are a dedicated team of healthcare professionals committed to providing quality and compassionate care to our patients. Our comprehensive healthcare system offers a wide range of services, including inpatient and outpatient care, with the latest technology.
Job SummaryThe Patient Service Representative will serve as a liaison between patients and medical support staff, providing exceptional customer service and ensuring a smooth patient experience. Key responsibilities include:
- Greeting and directing patients
- Scheduling appointments and managing patient flow
- Answering phone calls and responding to patient inquiries
- Providing administrative support to medical staff
To be successful in this role, you will need:
- A high school diploma or equivalent
- Word processing and computer skills
- Previous experience in a healthcare setting or customer service
- Knowledge of medical terminology (preferred)
We offer a comprehensive benefits package to all full-time employees, as well as benefits to part-time plus and part-time employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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