Operations Manager

4 weeks ago


Portage, Indiana, United States Planet Fitness Raimondo Group Full time
Job Description

We are seeking a highly skilled and experienced Operations Manager to oversee all gym operations and ensure exceptional member experiences at Planet Fitness Raimondo Group.

Key Responsibilities
  • Lead and manage a team of staff members, including Assistant General Managers, Front Desk Associates, Overnight Front Desk Associates, Cleaners, and Trainers.
  • Address all issues within the club involving employees and members in a timely and respectful manner.
  • Actively promote the Planet Fitness brand with local communities.
  • Ensure accurate and timely daily deposits.
  • Monitor performance and effectiveness of staff.
  • Control all inventory and maintain a schedule to fulfill all staffing needs.
Requirements
  • Ability to manage multiple responsibilities.
  • Solid work ethic with strong decision-making skills.
  • Self-starter who takes initiative with minimal direction and supervision.
  • Basic computer, math, and communication skills.
  • Excellent supervisory skills.
  • CPR/AED certification.
  • Must be 18 years of age or older.
  • Strong problem resolution skills.
  • Goal-oriented, enthusiastic, and energetic.
  • Ability to travel to other clubs if needed.
  • Excellent customer service skills.
  • Honest, punctual, and reliable.
  • Strong listener with the ability to empathize.
  • Demonstrate diplomacy in all interactions.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to lift up to 60 lbs.

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