Pet Care Operations Coordinator

4 weeks ago


Portage, Indiana, United States The Pet Parlor, Ltd Full time
Job Description

We are seeking a highly organized and self-motivated Administrative Business Support Specialist to join our team at The Pet Parlor, Ltd. This role will be responsible for maintaining strong client relationships, ensuring timely reminders for pet appointments, and providing exceptional customer service through daily phone calls and email responses.

Key Responsibilities
  • Develop and implement strategies to maintain client relationships and ensure timely communication
  • Coordinate and schedule pet appointments, reminders, and updates
  • Provide exceptional customer service through daily phone calls and email responses
  • Assist with office operations, including delivering essentials to staff and managing incoming visits
  • Collaborate with the team to ensure seamless operations and efficient use of resources
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Detail-oriented with a focus on delivering high-quality results
  • Ability to work independently and as part of a team
What We Offer
  • A competitive starting salary of $13/hr with guaranteed raises to $15/hr
  • A primarily remote position with opportunities for growth and learning
  • A supportive environment that values your contributions and provides opportunities for professional development

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