Auction Lot Concierge

5 days ago

Sens, Bourgogne-Franche-Comté, United States Nellis Auction Full time
Customer Experience Champion

Nellis Auction is a rapidly growing online auction platform committed to delivering exceptional customer experiences. As a Customer Experience Champion, you will be responsible for ensuring seamless interactions, driving business growth, and creating value for our customers.

Salary: $17-$18.50/hour

Job Requirements

The ideal candidate will possess strong multitasking abilities, excellent communication and customer service skills, and attention to detail. You will work collaboratively within a team to create a seamless and positive experience for our customers.

Responsibilities
  • Lot Safety and Traffic Management: Direct and manage parking lot traffic to ensure safety for both customers and employees.
  • Customer Check-in and Assistance: Serve as the first point of contact for customers, checking them in efficiently, answering questions, and resolving issues promptly.
  • Load Out and Returns: Assist customers in receiving their orders by gathering and delivering items to their vehicles, ensuring orders are accurate and delivered in a timely manner, processing customer returns, and issuing same-day refunds.
Our Team
  • Innovative Culture: Collaborate with a talented team of experts dedicated to perfecting the auction experience.
  • Career Growth Opportunities: Develop your skills and advance your career in a fast-paced and rewarding environment.

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