Customer Service Ambassador
3 weeks ago
Nellis Auction is a dynamic and innovative company that seeks to perfect the auction experience through creativity and trust-building. Our team of experts is dedicated to providing exceptional service, ensuring seamless interactions, and creating value for our customers.
Salary: $17-$18.50/hour
Job Description- Lot Safety and Traffic Management: Direct and manage parking lot traffic to ensure safety for both customers and employees.
- Customer Check-in and Assistance: Serve as the first point of contact for customers, ensuring a positive initial interaction, checking in customers efficiently, and answering any questions they may have.
- Load Out and Returns: Assist customers in receiving their orders by gathering and delivering items to their vehicles, ensuring orders are accurate and delivered in a timely manner, processing customer returns, and issuing same-day refunds.
- Strong Multitasking Abilities: Ability to work in a fast-paced environment, switch roles seamlessly, and prioritize tasks effectively.
- Excellent Communication and Customer Service Skills: Provide friendly and efficient check-in and check-out processes, address customer inquiries, and resolve issues promptly.
- Attention to Detail and Accuracy: Ensure accuracy in all customer interactions and transactions, maintain a safe and organized lot, and optimize inventory and sales through efficient return management.
- Competitive Salary: Earn up to $18.50/hour.
- Paid Time Off and Benefits: Enjoy paid sick leave, holiday pay, parental leave, medical, dental, and vision benefits, and a 401(k) plan with a 4% match after one year.
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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