Restaurant Operations Manager

7 days ago


Youngsville, Louisiana, United States Rotolos Youngsville Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Rotolos Youngsville. As an Assistant General Manager, you will play a key role in ensuring the smooth operation of our restaurant, overseeing daily activities, and driving business growth.

Key Responsibilities
  • Leadership and Management
    • Lead and motivate a team of employees to achieve exceptional customer service and sales results.
    • Develop and implement strategies to improve restaurant operations, including menu planning, inventory management, and staff training.
  • Customer Service
    • Ensure that all guests receive a warm and welcoming experience, with prompt and attentive service.
    • Address customer complaints and concerns in a professional and courteous manner.
  • Food and Beverage Operations
    • Oversee the preparation and presentation of food and beverages to ensure consistency and quality.
    • Monitor inventory levels and manage stock to minimize waste and optimize profitability.
  • Financial Management
    • Manage cash handling and reconciliation procedures to ensure accuracy and compliance.
    • Monitor labor costs and schedule staff to meet business needs.
  • Marketing and Promotion
    • Assist in the development and implementation of marketing and promotional campaigns to drive sales and growth.
    • Collaborate with the General Manager to plan and execute events and activities to enhance customer engagement.
  • Regulatory Compliance
    • Ensure compliance with all relevant laws and regulations, including health and safety standards.
    • Maintain accurate records and reports to meet regulatory requirements.
Requirements
  • Education and Experience
    • 3+ years of experience in a restaurant management role, preferably in a fast-paced environment.
    • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Skills and Qualifications
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Strong analytical and problem-solving skills.
    • Knowledge of restaurant operations, including menu planning, inventory management, and staff training.
    • Ability to work a flexible schedule, including evenings, weekends, and holidays.


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