Technical Support Analyst
1 week ago
Shift: Monday to Friday, 10 PM - 6 AM - Overnight
Location: Primarily remote, candidates should be located in the surrounding counties.
Compensation: $18 - $21 per hour
Qualifications:
- Possession of technical certifications such as CompTIA A+ or an Associate's degree in Computer Science.
- Experience or ongoing education in IT or Computer Science is preferred.
Role Overview: This position is integral to the monitoring and management of critical systems for the Sheriff's department. The responsibilities encompass a wide range of enterprise technology, ensuring operational readiness for business applications, infrastructure, and other essential processes vital to law enforcement.
Key Responsibilities:
- Utilize monitoring tools to promptly analyze and address alerts and incidents.
- Respond to all notifications as outlined in established escalation protocols and standard operating procedures.
- Communicate effectively regarding issues and follow the prescribed response process.
- Document all incidents, tracking current statuses, open items, and pending actions, while preparing reports for incoming teams.
- Collaborate with technology teams to develop and refine monitoring documentation and procedures.
- Engage with external partners as necessary during the escalation process.
- Execute scripted checks and procedures to diagnose and resolve technical issues.
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Lead Technical Support Coordinator
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Lead Technical Support Manager
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Lead Technical Support Coordinator
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Lead Technical Support Coordinator
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Lead Technical Support Manager
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Lead Technical Support Manager
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Florida, United States Ranger Technical Resources Full timeTechnical Support SupervisorPosition Overview:Ranger Technical Resources, a prominent player in the manufacturing of advanced conveyorized car wash systems and control solutions, is in search of a Technical Support Supervisor. This role is essential for fostering growth within a rapidly evolving organization. As a Technical Support Supervisor, you will...
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Technical Support Analyst
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Florida, United States IT Resources Full timeShift: Mon-Fri 10 pm-6 am - OvernightLocation: Primarily remote, candidates should be located in the designated counties, with occasional visits to local offices for equipment management.Compensation: $18-$21 per hourQualifications:Technical certifications such as CompTIA A+ or an Associate's degree in Computer Science.Experience in IT support or a desire to...
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Technical Support Analyst
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Florida, United States IT Resources Full timeShift: Mon-Fri 10 pm-6 am - OvernightLocation: Primarily remote, candidates should be located in the surrounding counties.Compensation: $18-$21 per hourQualifications:Technical certifications such as CompTIA A+ or an Associate's degree in Computer Science.Some experience in IT support or a desire to enter the field of computer science.Job...
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Technical Support Analyst
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Technical Support Analyst
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