Network Operations Center Technician II

3 weeks ago


Orlando, Florida, United States Orlando Telephone Company Inc Full time
Job Summary:

The NOC Technician II is a critical role within our team, responsible for monitoring and maintaining the integrity of our network infrastructure. This position requires a strong understanding of telecommunications systems, including high-speed data services, and the ability to troubleshoot complex issues. As a NOC Technician II, you will be the primary point of contact for network-related issues, providing timely and effective resolutions to ensure minimal disruption to our services.

Key Responsibilities:

• Monitor and analyze network performance, identifying potential issues before they become major problems
• Troubleshoot complex network issues, including high-speed data services, to ensure timely resolution
• Collaborate with cross-functional teams to resolve network-related issues
• Develop and implement procedures to improve network efficiency and reliability
• Provide training and support to junior technicians to ensure knowledge transfer and skill development

Requirements:

• 3-5 years of experience in telecommunications or a related field
• 1 year of experience in a NOC environment
• Strong understanding of telecommunications systems, including high-speed data services
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and detail-oriented individual with a passion for telecommunications, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.
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