Business Banking Relationship Manager

4 weeks ago


Des Plaines, Illinois, United States Fifth Third Bank Full time
Job Summary:

As a Business Client Manager I at Fifth Third Bank, you will play a key role in assisting Business Banking Relationship Managers (BBRMs) with loan applications, CRM and iris updates, and preparing and completing relationship reviews. You will also assist with documentation of various products and services, ensure new deposit funding, and drive new solutions and cross-sell by engaging partners. Your strong focus on treasury management will enable you to assist BBRMs with various sales-related portfolio management responsibilities, coordinate prospecting, blitz, and promo activities, and ensure a strong level of customer contact. You will also drive new ways to consistently enhance the customer experience.

Responsibilities:
  • Assist BBRMs with loan applications, CRM and iris updates, and relationship reviews.
  • Assist with documentation of various products and services.
  • Ensure new deposit funding.
  • Drive new solutions and cross-sell by engaging partners.
  • Assist BBRMs with various sales-related portfolio management responsibilities.
  • Coordinate prospecting, blitz, and promo activities.
  • Ensure a strong level of customer contact.
  • Drive new ways to consistently enhance the customer experience.

Requirements:
  • Bachelor's degree required or equivalent work experience.
  • Minimum of 1 year sales experience; minimum of 1 year managing business banking or commercial relationships preferred.
  • Formalized basic credit training or equivalent credit risk experience required. Underwriting experience preferred.
  • Proven ability to build new and existing client business and provide a positive client experience.
  • Strong business acumen, to include detailed analysis, review of financial statements, and understanding of basic accounting principles.
  • Strong knowledge of Business Banking, Treasury Management, FTPS, and other business solutions.
  • Thorough knowledge of Consumer solutions and needs.
  • Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
  • Uses effective problem-solving and analytical skills with ability to handle and prioritize multiple tasks.
  • Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations and group presentation skills.
  • Champions the Bancorp vision and core-values through personal actions and leadership influence to promote high-performing work groups. Proven ability to work in a team-based sales environment.
  • Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred.
  • Regional/local travel.

Working Conditions:
  • Normal office environment with little exposure to dust, noise, temperature, and the like.
  • Extended viewing of CRT screen.
  • Frequent travel possible depending on assignment.

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