Customer Service Representative
2 months ago
A leading business solutions provider, Tandym Group, is seeking a highly skilled and versatile professional to join their team as a Receptionist.
Responsibilities:
- Ensure the reception area is well-maintained and welcoming to clients and visitors.
- Field and route calls in a professional and timely manner.
- Manage mail and packages, including ordering supplies and sending out shipments.
- Order and stock office supplies, and oversee vending machines.
- Coordinate food orders for meetings and maintain the kitchen with essentials.
- Process and index tickets for the Billing Department.
- Book meeting rooms, setting up and cleaning after use.
- Perform other duties as needed to support the team.
Qualifications:
- At least 1 year of experience in a Front Desk, Reception, or Secretarial role.
- High School Diploma or equivalent.
- Proficiency in computer software, including Microsoft Office.
- Working knowledge of Microsoft Teams, including messaging, call routing, and meetings.
- Strong problem-solving and time management skills.
- Excellent phone etiquette and interpersonal skills.
- Effective communication skills (written and verbal).
- Attention to detail and organizational skills.
- Able to multitask efficiently.
Desired Skills:
- Associate's or Bachelor's Degree.
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