Help Desk Associate

3 weeks ago


St Louis, Missouri, United States Percepta House Full time
Key Responsibilities

We are seeking a highly skilled Help Desk Associate to join our team. Key responsibilities include:

  • Responding to customer inquiries via phone, email, or live chat promptly and professionally.
  • Resolving customer issues efficiently while maintaining high customer satisfaction levels.
  • Maintaining accurate records of customer interactions in our CRM system.
  • Collaborating with other departments to address customer concerns and improve processes.


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