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Intake Screening Specialist

2 months ago

Farmington Hills, Michigan, United States Centria Autism Full time
Job Description

About Centria Autism

At Centria Autism, we are dedicated to providing exceptional developmental experiences for children with Autism Spectrum Disorder (ASD). We strive to offer interventions based on the principles of Applied Behavior Analysis, aiming to reach every child in need and exceed industry best practices to ensure optimal outcomes for our clients.

**Position Summary**

We are seeking an Intake Screening Specialist to play a crucial role in initiating contact with incoming clients seeking ABA therapy and diagnostic assessments. This position requires excellent time management, a results-driven attitude, and strong customer service skills.

**Key Responsibilities**

  • Establish initial connections with incoming clients and conduct initial screenings to validate critical information for the intake process.
  • Set up client profiles and verify insurance information to ensure seamless onboarding.
  • Manage communication with new and existing families seeking assistance, providing exceptional support and guidance.
  • Coordinate workflow with team members and maintain accurate client files to ensure efficient service delivery.

**Requirements**

**Education:** Bachelor's Degree or equivalent work experience in Sales and/or Healthcare

**Work Experience:** 2 to 3 years of inside sales or phone-based experience

**Technology Requirements:** Basic computer skills, proficiency in Microsoft Suite and G Suite

**Essential Skills**

  • Proficiency in PC software, effective communication, and strong interpersonal skills
  • Ability to handle multiple tasks, work collaboratively, and meet deadlines
  • Demonstrated attention to detail and accuracy
  • Strong work ethic and proven track record of error-free work

**Working Conditions**

  • Office hours are Monday through Friday from 8:30 AM – 6:00 PM
  • Possible occasional shift in schedule to meet company objectives
  • Physical demands may include sitting, walking, standing, and analyzing data on screens

We are an equal opportunity employer and value diversity at our company. This job description is not exhaustive and is subject to change. We are committed to making a positive impact in the lives of children with ASD.