Pharmacy Operations Leader

1 week ago

Athens, Georgia, United States UnitedHealth Group Full time

Explore Opportunities with UnitedHealth Group. A career with UnitedHealth Group means becoming part of a collaborative initiative to support behavioral health and addiction treatment communities. We do more than dispense medications; we transform lives for the better. Individuals facing serious mental or chronic health challenges - along with their caregivers - have compelling stories, and at UnitedHealth, we become their advocates and partners. As part of a coordinated care team, we collaborate with community-based providers and others to ensure that individuals with complex health conditions receive the appropriate medications and adhere to their treatment plans. Our tailored services - including in-clinic pharmacies and medication management - are paving the way for a new standard of care.

UnitedHealth Group is a pharmacy care services organization that is part of Optum and the UnitedHealth Group family of businesses. We are a leading information and technology-enabled health services organization dedicated to enhancing the health system for everyone. Start your journey of Caring. Connecting. Growing together.

The Pharmacy Operations Leader plays a vital role in positively impacting our consumers and clinic partners by providing guidance on our pharmaceutical care services and benefits. This individual is accountable for the financial, clinical, and quality aspects of pharmacy services and will manage the daily operations of a pharmacy, including the dispensing of prescription medications and engaging in one-on-one consultations with consumers. Coaching, developing, and overseeing pharmacy staff is also a crucial aspect of this role. The leader will act as a talent steward, actively seeking top talent for pharmacy positions.

Key Responsibilities:

Foster an exceptional consumer and clinic partner experience while building strong relationships to proactively address their needs.Serve as a clinical expert, collaborating with the clinical team to achieve their clinical outcomes.Provide counseling and education to patients regarding medication usage, potential side effects, schedules, and personal inquiries.Ensure compliance with policies and standards in accordance with state and federal regulations.Conduct wellness services such as immunizations and preventive care.Drive financial performance and identify growth opportunities within the pharmacy.Inspire, develop, and mentor pharmacy staff to ensure they reach their full potential and deliver outstanding service.Create an engaging team culture that promotes compassion and embodies our core values.Actively promote recruitment efforts to attract top talent to our pharmacies.Review key performance indicators with pharmacy staff to identify trends and areas for improvement.Conduct workforce and business planning to achieve operational excellence.Build strong relationships with the community, stakeholders, and clinic partners to ensure all needs are met and promote pharmacy services.Develop marketing strategies and materials to highlight all pharmacy offerings.

Performance will be recognized and rewarded in an environment that challenges you while providing clear direction for success in your role and opportunities for further development.

Required Qualifications:

Bachelor's degree in Pharmacy or PharmD.Current pharmacist's license in the state of Ohio.Current pharmacist's license in the state of Kentucky or willingness to obtain licensure.Certified immunizer or willingness to become certified within three months of hire.Willingness to complete LAI Training.

Preferred Qualifications:

3+ years of experience in pharmacy leadership.

Management Success Practices:

Customer-Centric Approach: Leaders must understand customer needs and design processes to enhance the customer experience.Developing Talent: Managers should ensure the right talent is in the right roles, providing ongoing coaching and feedback to support employee development.Communicating Purpose: Effectively communicate the organization's vision, values, and goals to align team efforts.Building High-Performing Teams: Foster collaboration and clarity of tasks within teams to ensure accountability and progress.Delivering Results: Managers must focus their teams on specific goals and leverage feedback to adjust plans as necessary.Technical Proficiency: Leaders should possess industry knowledge and a commitment to continuous learning.

At UnitedHealth Group, our mission is to help individuals lead healthier lives and improve the health system for everyone. We believe that everyone deserves the opportunity to achieve their healthiest life, regardless of race, gender, sexuality, age, location, or income. We are dedicated to addressing health disparities and improving health outcomes as part of our enterprise priority.

Diversity fosters a healthier environment: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group maintains a drug-free workplace. Candidates must pass a drug test prior to employment.

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