Field Service Technician, Compressor Techniques
4 days ago
We are seeking a skilled Field Service Technician to join our team at Atlas Copco Compressors LLC - North America Customer Center. As a Field Service Technician, you will be responsible for providing top-notch service and support to our customers, ensuring their compressor systems are running efficiently and effectively.
Key Responsibilities- Perform routine preventive service, troubleshoot and repair air compressors, air dryers, drains, controllers, and low-pressure blowers.
- Set, install, and pipe compressor systems.
- Display the ability to absorb a higher level of learning, including VSD's, refrigeration, industrial networks, remote monitoring, and air audits.
- Pressure wash and clean the customer's entire equipment pad, including skids, coolers, concrete, tanks, etc.
- Communicate with customers and the Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs.
- Complete all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents.
- Attend training at our Air Academy and train with Senior Service Technicians.
- Promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide a high level of customer service and respond to customer needs while working to satisfy customer expectations.
- Participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager, with travel to customer locations, including out-of-town and overnight travel.
- 1-2 years of technical experience in the mechanical, maintenance, or electrical field.
- Ability to work independently and complete tasks within assigned deadlines.
- Customer-focused and take ownership of meeting the customer's needs.
- Ability to use computers to complete work orders, ordering parts, and training.
- Supply all basic required tools.
- Participate in occasional travel to Rock Hill, SC for paid training.
- Ability to lift up to 50 lbs. on a regular basis and work in industrial environments, including extremes in temperature, with continuous walking, reaching, bending, and kneeling.
- Basic understanding of mechanics and electrical theory.
- Ability to use computers to complete work orders.
- High School Diploma or equivalent required, certifications a plus (EPA Certified).
- Valid driver's license and fluent in English.
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