Experience Manager

3 weeks ago


Étreux, Hauts-de-France, United States Industrious Full time
About the Role:

This is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of Boston, MA. To help, our compensation package includes some great commuter benefits.

We are seeking a skilled Member Experience Manager to join our team. As a key member of our operations team, you will be responsible for delivering exceptional experiences to our members. You will be the go-to problem solver, momentum driver, and experience creator for our members. You will be the connector and the person everyone knows. As the manager of your own location, you will rely heavily on your business sense to organize all the details and communications to ensure a smooth operation. You will be able to hold your own when speaking with a CEO because anything you don't know, you're comfortable asking. Your drive makes you excited to connect with the broader business community. You will be proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work. Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people's needs. You will pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen. You love to help.

Responsibilities:
  • You will be able to confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
  • You will know what your community loves and pull together programming that they enjoy and are proud of (they even instagram about it)

What We Offer:

The annual base compensation range for this role is between $65,000 and $75,000. The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications. You will also be eligible for up $11,000 in performance-related bonus pay. You will also be eligible for heavily subsidized healthcare plans, generous paid time off, company stock options, wellness programs, professional development grants, 401k plan and many other benefits, subject to applicable eligibility criteria and company policies.
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