Front Desk Fitness Ambassador

1 week ago


Phoenix, Arizona, United States ClubCorp Full time
Job Summary:

As a Fitness Front Desk Staff at ClubCorp, you will be responsible for ensuring a seamless and personalized experience for our Members and Guests. Your primary focus will be on providing exceptional service, ensuring that all Members and Guests check in when using the Fitness/Spa/Sports Club, and addressing them by name. You will also be responsible for answering telephones promptly and courteously, directing calls to the appropriate areas, and promoting the facility amenities and programs. Additionally, you will create personalized service for Members, including providing towel and water service while they are exercising.

Key Responsibilities:

  • Ensure that all Members and Guests check in when using the Fitness/Spa/Sports Club and address them by name.
  • Answer telephones promptly and courteously and direct all calls to the appropriate areas.
  • Promote the facility amenities, programs, and the Club.
  • Notify supervisor of Member/Guest complaints at the time they occur.
  • Create personalized service for Members, including providing towel and water service while Members are exercising.


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