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Customer Care Representative

2 months ago

Fort Lauderdale, Florida, United States Fresco y Mas Full time

Position Overview:
As a vital member of our team at Fresco y Mas, the Customer Service Associate plays a crucial role in ensuring a positive shopping experience for our clientele. This position involves a variety of responsibilities aimed at enhancing customer satisfaction and operational efficiency.

Key Responsibilities:
1. **Customer Engagement:** Provide attentive service to customers by greeting, assisting, and expressing gratitude in a friendly and courteous manner.
2. **Product Management:** Maintain stock levels of front-end merchandise to ensure availability for customers.
3. **Cash Handling:** Execute cashier duties with accuracy and efficiency, ensuring smooth transactions.
4. **Pricing and Promotions:** Conduct pricing tasks to reflect current promotions and ensure compliance with company standards.
5. **Issue Resolution:** Address and resolve customer inquiries and complaints to ensure complete satisfaction.
6. **Self-Checkout Management:** Oversee self-checkout lanes, ensuring they are operational and adhere to company policies.

Why Join Us?
At Fresco y Mas, we value our employees and strive to create a supportive work environment. Join us in delivering exceptional service and contributing to a positive shopping atmosphere.