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Membership Sales Ambassador
2 months ago
About BJ's Wholesale Club
BJ's Wholesale Club is a leading membership-based retailer offering a wide range of products and services to its members. As a Sales Representative, you will play a critical role in driving sales growth and delivering exceptional customer service to our members.
Key Responsibilities
- Promote Membership Sales
- Develop and execute strategies to promote membership sales and drive revenue growth
- Build relationships with members to understand their needs and preferences
- Upsell and cross-sell membership programs and services to existing members
- Provide Exceptional Customer Service
- Respond to member inquiries and resolve issues in a timely and professional manner
- Provide personalized service to members, including answering questions and making recommendations
- Ensure a positive member experience through effective communication and problem-solving
- Meet Sales Goals
- Meet or exceed sales targets and goals
- Monitor and analyze sales data to identify trends and opportunities for growth
- Develop and implement strategies to improve sales performance
- Collaborate with Team Members
- Work collaboratively with other team members to achieve sales and customer service goals
- Provide support and guidance to colleagues as needed
- Participate in training and development programs to enhance skills and knowledge
Requirements
- Experience
- Previous sales or customer service experience preferred
- Skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Basic math skills and computer proficiency preferred
- Education
- High school diploma or equivalent required
Working Conditions
- Most of the time is spent frequently remaining in a stationary position on hard surfaces
- Occasionally requires lifting objects up to 30 pounds
- Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises