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Membership Sales Ambassador

2 months ago


Tampa, Florida, United States BJ's Wholesale Club Full time

About BJ's Wholesale Club

BJ's Wholesale Club is a leading membership-based retailer offering a wide range of products and services to its members. As a Sales Representative, you will play a critical role in driving sales growth and delivering exceptional customer service to our members.

Key Responsibilities

  • Promote Membership Sales
    • Develop and execute strategies to promote membership sales and drive revenue growth
    • Build relationships with members to understand their needs and preferences
    • Upsell and cross-sell membership programs and services to existing members
  • Provide Exceptional Customer Service
    • Respond to member inquiries and resolve issues in a timely and professional manner
    • Provide personalized service to members, including answering questions and making recommendations
    • Ensure a positive member experience through effective communication and problem-solving
  • Meet Sales Goals
    • Meet or exceed sales targets and goals
    • Monitor and analyze sales data to identify trends and opportunities for growth
    • Develop and implement strategies to improve sales performance
  • Collaborate with Team Members
    • Work collaboratively with other team members to achieve sales and customer service goals
    • Provide support and guidance to colleagues as needed
    • Participate in training and development programs to enhance skills and knowledge

Requirements

  • Experience
    • Previous sales or customer service experience preferred
  • Skills
    • Strong communication and interpersonal skills
    • Ability to work in a fast-paced environment and meet sales targets
    • Basic math skills and computer proficiency preferred
  • Education
    • High school diploma or equivalent required

Working Conditions

  • Most of the time is spent frequently remaining in a stationary position on hard surfaces
  • Occasionally requires lifting objects up to 30 pounds
  • Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises