Transportation Operations Coordinator

5 hours ago


Melrose Park, Illinois, United States Transdevna Full time

About Transdevna

We are a leading provider of transportation services, operating in 19 countries and employing 110,000 team members worldwide. Our team in the U.S. operates across 400 locations, maintaining over 17,000 vehicles and serving cities, counties, airports, companies, and universities.

As a Transportation Operations Coordinator, you will play a critical role in ensuring the smooth operation of our transportation systems. Your responsibilities will include:

Key Responsibilities:

* Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.

* Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.

* Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.

Requirements:

* High School Diploma or GED; Technical Degree preferred

* 3-5 years' experience dispatching

* Excellent verbal, interpersonal and customer service skills.

* Problem solving and analytical skills.

Transdevna is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.



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