Application/System Engineer II

5 days ago


Providence, Rhode Island, United States Nordson Corporation Full time
About Nordson Corporation

Nordson Corporation is a leading provider of advanced technology solutions for industrial precision solutions and advanced technology. Our company thrives in an environment where collaboration and teamwork drive our success.

Job Summary

We are seeking a highly motivated and experienced Technical Sales Engineer to join our team. As a Technical Sales Engineer, you will play a critical role in supporting our customers' needs and providing technical expertise to drive business growth.

Key Responsibilities
  • Attend sales calls and meetings to understand customers' needs and provide preliminary equipment recommendations.
  • Perform dispensing application trials using company's existing products, ensuring proposed systems meet customer requirements.
  • Write test reports highlighting results, settings, final equipment lists, and related notes.
  • Communicate with customers, international sales groups, R&D, and marketing regarding technical and product issues.
  • Travel to support customers in installation, training, and troubleshooting.
  • Support worldwide sales groups in all technical areas of all EFD products.
  • Attend top customer meetings, trade shows, and other pertinent meetings as requested to provide technical knowledge.
  • Aid in providing product training to all sales groups with a focus on top customers.
  • Work closely with cross-functional teams to resolve quality or manufacturing issues affecting customers.
  • Help coordinate customer problem resolution with engineering, customer service, sales, R&D, Quality Assurance, and other personnel.
  • Participate in new product development by providing insight on real-world product usage by customers.
Requirements
  • Bachelor's degree in Engineering or related field or equivalent related work experience.
  • Experience in technical sales-facing and application support roles.
  • Excellent written and verbal communication skills with a strong customer service orientation.
  • Strong organizational skills and a professional demeanor with a high energy level and ability to adapt effectively in a dynamic changing environment.
  • Experience supporting EFD product lines and TTA platform programming.
  • Proficiency in MS Office applications required.
Preferred Skills and Abilities
  • Self-starter
  • High energy
Working Conditions and Physical Demands

The employee must frequently lift and/or move up to 10 pounds and on occasion up to 75 pounds. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

Estimated 25%



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