Customer Service Lead
1 month ago
We are seeking a skilled Customer Service Lead to join our team at Burlington.
Key Responsibilities:
- Direct cashier coverage and customer flow at the front of lines to ensure efficient service.
- Assist management team in communicating promotions and company updates.
- Monitor and validate returns, exchanges, check authorizations, voids, and other transactions.
- Support training for team members.
About the Role:
This is a critical role that requires strong leadership and communication skills. As a Customer Service Lead, you will be responsible for ensuring that our customers receive exceptional service and that our cashiers are well-trained and equipped to handle customer inquiries.
What We Offer:
Burlington offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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