Customer Service Lead

1 month ago


Bronx, New York, United States Burlington Full time
Burlington Job Opportunity

We are seeking a skilled Customer Service Lead to join our team at Burlington.

Key Responsibilities:

  • Direct cashier coverage and customer flow at the front of lines to ensure efficient service.
  • Assist management team in communicating promotions and company updates.
  • Monitor and validate returns, exchanges, check authorizations, voids, and other transactions.
  • Support training for team members.

About the Role:

This is a critical role that requires strong leadership and communication skills. As a Customer Service Lead, you will be responsible for ensuring that our customers receive exceptional service and that our cashiers are well-trained and equipped to handle customer inquiries.

What We Offer:

Burlington offers a competitive salary and benefits package, as well as opportunities for professional growth and development.


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