Customer Service Advocate

4 weeks ago


Bronx, New York, United States State Farm Insurance Full time

Customer Service Representative Role

At State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, addressing their inquiries, complaints, and policy changes in a timely and professional manner.

Key Responsibilities:
Assist customers with policy applications, renewals, and cancellations
Provide accurate and timely information regarding insurance products and services
Process billing and payment inquiries
Collaborate with team members to ensure customer satisfaction

Requirements:
Strong communication and problem-solving skills
Ability to work in a fast-paced environment
Familiarity with insurance policies and procedures

What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment


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