Commercial Sales Consultant

3 days ago

San Antonio, Texas, United States Service Experts Full time
Job Title: Commercial Sales Consultant

Are you a sales professional looking for a challenging and rewarding career opportunity? Do you have a passion for building relationships and driving business growth? We are seeking a highly motivated and experienced Commercial Sales Consultant to join our team at Service Experts.

Job Summary:

The Commercial Sales Consultant will be responsible for developing and executing sales strategies to drive revenue growth and expand our customer base. This role requires a strong understanding of commercial sales concepts, practices, and procedures, as well as excellent communication and relationship-building skills.

Key Responsibilities:
  • Generate commercial replacement, retrofit, and service-contract sales through various customer prospecting techniques such as cold calling, customer referrals, personal networking, and customer contact.
  • Demonstrate professionalism, diplomacy, and tact to uphold company's community reputation and represent the company professionally, honestly, and ethically in all business matters and concerns.
  • Consult with commercial customers on HVAC and indoor-air quality needs, deliver sales presentations utilizing company-established sales process, and close sales to provide customers with the best solution for their budget.
  • Utilize relevant systems and information, prepare proposals for commercial customers, explain technical information in an easy-to-understand language, and suggest additional and/or alternative products or services to meet customer needs.
  • Utilize Service Experts' marketing data and tools to maximize sales effectiveness.
  • Prepare and/or complete all required documentation and obtain customer signatures.
  • Actively manage and maintain relationships with strategic commercial customers and support ongoing relationships with these customers.
  • Work with internal staff to ensure that work is scheduled and completed according to company standards and customer satisfaction.
  • Update company systems following defined processes and procedures to process paperwork and information for new accounts and maintain records of results from all sales visits.
  • Meet or exceed set Key Performance Indicators, including revenue growth, close rate, lead generation, service agreement sales, and customer satisfaction.
Requirements:
  • Bachelor's degree or equivalent experience.
  • Proven sales experience with emphasis on business-to-business selling, cold-calling, and generating sales from personal networking and lead generation.
  • Knowledge of commercial service sales concepts, practices, and procedures.
  • Excellent communication skills and strong relationship-management and coaching skills.
  • Ability to build long-term relationships with customers.
  • Ability to work cooperatively with technical, administrative, and support staff.
  • Solid skills working with Microsoft Office, contact management software, and databases.
  • Good organizational skills and ability to manage multiple priorities simultaneously.
  • Self-starter with a desire to learn and grow the business.
  • Demonstrated commitment to the delivery of customer-focused service.
  • Must be able to work independently and exercise judgment and discretion within authorized limits.
  • Basic knowledge of the fundamentals of the operational functionality of commercial heating, air conditioning, and ventilation equipment, as well as related accessories.
  • Understanding of basic business accounting to understand job costing, profit margin, and cost of sales.
  • Ability to stand, walk, and climb stairs and ladders to access HVAC equipment, which is often on a rooftop of the commercial building.
  • Valid driver's license with an acceptable driving record.
What We Offer:
  • Competitive pay, including incentive opportunities for many positions.
  • Paid Time Off and Company Holiday Pay.
  • Medical, dental, and vision insurance programs.
  • 401(k) Retirement Savings Plan with company matching contributions.
  • Life insurance, for you and options you can elect for your family.
  • Short-term and long-term disability insurance options, that protects you and your family if you are unable to work.
  • Supplemental benefit programs, such as legal advice, pet insurance, and health advocacy programs.
  • World-class training opportunities, through our Experts University.
  • Career development opportunities.

Service Experts is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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