Retail Sales Associate

2 days ago


Valley Center, Kansas, United States AMV Holdings LLC Full time
Job Title: Guest Consultant

AMV Holdings, LLC is a leading company in the vapor and e-cigarette industry, managing over 100 retail locations across the United States. Our brands include KURE, Madvapes, Alohma, and MAXX Electronic Cigarettes. We strive to provide exceptional customer service and aim to be among the best in the industry.

Job Description:

We are seeking a Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for making recommendations, selling products, and providing product knowledge to our guests. Your primary goal will be to deliver an exceptional customer experience, ensuring our guests leave the store satisfied and eager to return.

Responsibilities:
  • Welcome and identify customer needs to provide personalized service
  • Explain products and services to customers, highlighting key features and benefits
  • Monitor inventory levels to ensure products are available for customers
  • Operate the point-of-sale system and manage cash transactions, handling money, preparing deposits, and counting the cash drawer at the end of each day
  • Investigate and resolve customer complaints in a professional and courteous manner
  • Perform daily cleaning tasks to maintain a clean and welcoming store environment
  • Be flexible and willing to work at other locations in the area as needed
Requirements:
  • Previous experience in sales, customer service, or a related field
  • Ability to thrive in a fast-paced environment and work effectively under pressure
  • Excellent written and verbal communication skills to build rapport with customers
  • Strong negotiation skills to effectively handle customer transactions
  • Knowledge of basic cash handling procedures and basic math skills


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