Collector-Customer Account Specialist

2 weeks ago


Portsmouth, Virginia, United States Elizabeth River Crossings, OpCo LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Collector-Customer Account Specialist to join our team at Elizabeth River Crossings OpCo, LLC. As a key member of our collections team, you will be responsible for resolving delinquent accounts and providing exceptional customer service to our clients.

Key Responsibilities
  • Review and analyze delinquent accounts to determine the best course of action for resolution.
  • Communicate with clients to resolve delinquencies and ensure timely payments.
  • Utilize various collection techniques and strategies to minimize losses and maximize recoveries.
  • Maintain accurate and up-to-date records of collection activities and client interactions.
  • Collaborate with internal teams to ensure seamless communication and coordination.
Requirements
  • High school diploma or equivalent required.
  • Minimum 1 year of experience in collections or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and problem-solving skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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