Dermatology Patient Accounts Specialist

4 days ago


Portsmouth, Virginia, United States Optima Dermatology Full time
Job Title: Patient Accounts Representative

Optima Dermatology is seeking a highly skilled Patient Accounts Representative to join our team in Portsmouth, NH. As a key member of our Practice Support Center, you will play a critical role in ensuring the collection of patient accounts and providing exceptional customer service.

Responsibilities:
  • Perform timely and detailed follow-up with patients to obtain accurate billing information
  • Review clearinghouse rejection reports and correct errors
  • Respond to inquiries regarding billing and account-related matters
  • Explain statement balances clearly to patients
  • Identify and resolve credit balances
  • Work collaboratively with staff to achieve departmental goals
Requirements:
  • High school diploma or equivalent
  • Proficiency in Microsoft Office programs
  • Experience in a medical/healthcare environment
  • Strong analytical, critical thinking, and effective communication skills
  • Excellent customer service skills
  • Working knowledge of CPT and ICD-10-CM coding
About Optima Dermatology:

We are a rapidly growing dermatology practice committed to revolutionizing skin care. Our team is highly engaged, mission-driven, and inspired to set the new standard in dermatology. We foster a collaborative environment that is fun and hardworking, and we promise you will work alongside amazing colleagues you are proud to call your teammates.



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